Privacy Policy

Effective date: November 11, 2026

Texas PDR ("Texas PDR," "we," "us," or "our") provides paintless dent repair, hail damage repair, estimates and consulting in Texas. This Privacy Policy explains what information we collect through our websites (including texaspdrco.com and intake.texaspdrco.com), how we use it, and the choices you have.

1. Information we collect

Information you give us. When you request an estimate, fill out a form, call, text, or email us, we may collect:

• Name, phone number, and email address
• ZIP code and general location
• Vehicle year, make, and model
• The type of damage and details about your repair
• Photos of your vehicle and its damage
• Whether you are going through insurance, and your insurance company name or claim details if you choose to share them
• Anything else you include in a message to us

Information collected automatically. When you visit our websites, our hosting and service providers may automatically collect technical information such as IP address, browser and device type, pages viewed, and the site that referred you. Our main website may use cookies or similar tools to understand how visitors use it.

2. How we use your information

• Prepare and send your repair estimate
• Contact you about your estimate, scheduling, and repair by phone, text, or email
• Perform, document, and bill for repairs
• Work with your insurance company on a claim, when you ask us to
• Send appointment reminders and follow-ups
• Improve our websites, services, and advertising
• Prevent fraud and protect our business, customers, and websites
• Comply with legal obligations

3. How we share your information

We do not sell your personal information. We do not share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes.

We share information only with:

• Service providers that help us run our business, such as website hosting, customer management (CRM) software, photo storage, scheduling, payment processing, and text-message and email delivery. They may use your information only to provide services to us.
• Your insurance company, adjuster, or a body shop or dealership you direct us to, when needed to estimate, approve, or complete your repair.
• Legal and safety purposes, when required by law, subpoena, or court order, or to protect our rights, property, or safety or that of others.
• Business transfers, if our business is sold, merged, or transferred.

4. Automated communications

We may use automated systems, which may include AI-assisted tools, to respond to inquiries, send messages, and follow up on estimate requests. You can ask to speak with a person at any time by calling (224) 854-7736.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as needed to provide estimates and repairs, keep business and warranty records, and meet legal, tax, and accounting requirements. After that, we delete or de-identify it.

7. Your choices and rights

• Text messages: reply STOP to any text to opt out. Reply HELP for help.
• Access, correction, or deletion: call or text (224) 854-7736 to request a copy of, correction to, or deletion of your personal information. We will respond within a reasonable time and as required by applicable law, including the Texas Data Privacy and Security Act where it applies. We may need to verify your identity, and we may keep certain information when required by law or for legitimate business purposes such as repair and billing records.

8. Children's privacy

Our websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

9. Third-party links

Our websites may link to other sites or services, such as social media pages. We are not responsible for the privacy practices of those third parties.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact us