Terms of Service

Effective date: November 11, 2026

These Terms of Service ("Terms") govern your use of the Texas PDR websites, including texaspdrco.com and intake.texaspdrco.com. By using these websites or submitting a form on them, you agree to these Terms and to our Privacy Policy.

1. Use of the websites

You agree to use our websites only for lawful purposes. You agree not to submit false information, interfere with the websites' operation, attempt to gain unauthorized access to any system, or use the websites to send spam or harmful content.

2. Estimates

Submitting an estimate request does not create a repair contract. Estimates given from photos or descriptions are preliminary and for information only. The final price and scope of work are confirmed after we inspect the vehicle in person and you approve the work. All prices are subject to change.

Paintless dent repair is not suitable for every dent. Damage with cracked or chipped paint, damage on panel edges, or damage that has been previously repaired may need conventional body work, which we will tell you about before starting.

3. Insurance claims

If you are going through insurance, coverage, deductibles, and claim decisions are made by your insurance company, not by Texas PDR. We can work with your insurer and adjuster on your behalf when you ask us to, but we cannot guarantee what your insurer will approve or pay. You are responsible for your deductible and for any amount your insurer does not cover, unless we agree otherwise in writing.

4. Photos and content you submit

When you upload photos or submit information through our websites, you confirm that you have the right to share it, and you allow Texas PDR to use it to evaluate, estimate, and perform your repair and to communicate with your insurer if you ask us to.

5. Text messages

If you opt in to text messages, our SMS Terms apply. You can reply STOP at any time to opt out.

6. Websites provided "as is"

Our websites and their content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee the websites will be error-free, uninterrupted, or free of viruses or other harmful components.

7. Limitation of liability (website use)

To the fullest extent permitted by law, Texas PDR, its owners, employees, independent contractors, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our websites. This section applies to use of the websites only and does not change the terms of any written repair agreement or warranty we give you.

8. Intellectual property

All content on our websites, including text, photos, logos, and design, belongs to Texas PDR or its licensors and may not be copied or used without written permission.

9. Governing law

These Terms are governed by the laws of the State of Texas. Any dispute relating to our websites will be handled in the state or federal courts located in Texas.

10. Changes to these Terms

We may update these Terms at any time. Updates take effect when posted on this page.

11. Contact us